Stark Service Solutions LLC - Touch System

Grow Your Business with Stark Service Solutions

We thought 90 years of hospitality management and operational experience would equip us to handle all the challenges facing hotels today. Constants like guest satisfaction, occupancy, and employee turnover are now combined with economic downturns, budget crunches, and increased competition. So we went to work. Today’s hoteliers need more than paper logs and two-way radios to track guest experience, they need the TOUCH SYSTEM™

The Touch System is the only web-based hospitality communication center that operates in real time and guarantees higher guest satisfaction scores. The Touch System functions as the yard stick that measures service touches every minute, in all departments, all from your desktop. There is nothing else like it on the market today. Period!

Experience the Touch System

Schedule a Demonstration or get information today!

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Our Solutions

Guest Satisfaction The Touch System is the only web-based hospitality communication center that operates in real time and guarantees higher guest satisfaction scores. The Touch System functions as the yard stick that measures service touches every minute, in all departments, all from your desktop. It eliminates the need for, by becoming, your ever-present mystery shopper. Click Here	Management Training The Formula 10 program is the hospitality training program that certifies managers with a license to drive your team’s communication, accountability and recognition. Managers will learn to develop associates that perform, hold progressive pre-shift meetings and coach associates with recognition techniques that lead to advancement. It will knock your socks off! Click Here	Customer Service Training The PACE program is the employee customer service training program that eliminates the hospitality woes guests may experience. Learning the “Language of Hospitality,” combined with superior problem resolution, your team will realize their self worth and importance to the success of your property. Click Here
Opinion Surveys Guest Satisfaction Survey & Reporting Products Online guest satisfaction surveys offer you the most valuable information – the voice of your customer. Immediate scoring and reporting allow you to measure and ensure accuracy, efficiency, and consistency in every aspect of the guest experience. Click Here

Featured Partner

WageWatch Inc, the leading industry Web-based compensation survey company, provides valuable compensation and benefits survey data across multiple industries and geographic markets to human resource professionals, hiring managers, and other executives. Read More, or visit www.wagewatch.com.

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Testimonials

“All I can say is, it’s too bad such a tool was not around when I was still in the operation side of hotels!”
Thomas P. Wicky, President, Wicky & Associates, Inc.
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“…what a unique and innovative process they have created.”
Steve Cohn, Wyndham Hotel Owner & Managing Director.
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“All hoteliers will benefit by implementation of the concepts set forth in the Touch System.”
Robert A. Gosnell, President & CEO, The Pointe International.
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“We are thrilled to be a partner with Stark Service Solutions in the development of management and coaching skills in companies...”
Brandon Steiner, CEO & Founder, Steiner Sports.
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Contact Info

Stark Service Solutions LLC.
PO Box 366
Scottsdale, AZ. 85252
Info@StarkServiceSolutions.com

Request for Program Demonstration or Information Packet.

Toll Free: 866.281.5062
Local: 480.614.1009

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