BLOG : Do you have an open rapport with both customers and employees?Reaching the millennial audience is an issue that some businesses have ye……
What Do We Do If Our Brand Changes?
“If your brand changes, you have a new flag,” says Stark Service Solutions President and CEO Naomi Stark. And those in the hospitality industry never know when their hotel chain might be sold and re-branded. When that happens, says Stark, “You have new standards to follow. Your staff might change, your staff might not change. How [...]