Antiquated paper systems don’t drive the levels of engagement that your team deserves! Get full visibility of your employee’s performance with the Touch App.
Employee recognition is vital. Take your pick of the countless reports and studies on how necessary recognition is, especially among Millennials. Many are reminded of this as “lack of recognition” tops the issues identified on employee satisfaction surveys. Adding to the challenge, is that while most companies have something in place for employee recognition, the antiquated manual process means inefficiencies and limited success. All who are using paper and email systems are missing out on valuable reports, history, and beneficial data for annual reviews. The Stark Recognition App solves it all.
With this experience we’ve integrated the Touch System™ in the process. Every team, manager and supervisor can communicate, hold team members accountable, and recognize team members on the floor, from their phone or tablet. Now that we have a mobile software tool, everything is more effective and efficient. It has made things sooo much easier. We are completely confident that we are just beginning to realize our successes and that within the next nine months, we will achieve our goal of leading the industry in terms of exceptional guest experiences. The trend is solid, we are consistently moving in the same direction
Using the Touch System by Stark Service Solutions, team members are receiving real time recognition from their managers and peer-to-peer. Be prepared to be in awe at your team’s reaction and sharp increase in engagement.
Many work hard to create a culture, but fall short when it comes to being able to sustain it. Bridging HR, Training and Operations with technology is the sustaining power that drives the kind of cultural change that radically affect companies’ competitive position and business performance, it’s the key business differentiator. Period.
Never lose track of paper records again.
Enthusiastic and energetic staff who become engaged in the company’s performance.
HR Managers have the ability to easily and efficiently operate recognition programs.
Team members become engaged in peer-to-peer reviews.
A guest centric culture that is sustained is the difference between an annual plant that lasts for but a season, and a rooted tree that grows bigger, stronger, and more beautiful with time.
“I’ve rolled out many initiatives over my career so I know, sustainability, really changing the culture takes more than just training. Think about it, it takes 5 weeks to form a habit and yet we think we can throw someone into a training class and expect a lasting change? Add to that turnover, and culture is eroding away before it gets going. In past experiences I’ve seen the typical spike that occurs following training. Then after six months, scores reverted to where they were originally. In another experience, we had a manual system for keeping the initiative going, it helped, but it wasn’t efficient.With this experience we’ve integrated the Touch System™ in the process. Every team, manager and supervisor can communicate, hold team members accountable, and recognize team members on the floor, from their phone or tablet. Now that we have a mobile software tool, everything is more effective and efficient. It has made things sooo much easier. We are completely confident that we are just beginning to realize our successes and that within the next nine months, we will achieve our goal of leading the industry in terms of exceptional guest experiences. The trend is solid, we are consistently moving in the same direction.”
