It’s time, trusty old clipboard. So long, index cards. And farewell, #2 pencils with smudgy erasers.
With accurate, completely digital hotel inspection documentation now available in a smartphone app, the project no longer works at odds with the process.
“If it isn’t documented, it didn’t happen, pure and simple,” says Stark Service Solutions President and CEO, Naomi Stark Burgess. “Top ratings simply do not happen by accident. You need to win health inspections, LRA inspections, Quality Assurance inspections, Trip Advisor ratings, whatever. And you’ll do that when the employees are tasked with regular internal inspections, and when these inspections are conducted as the official inspector would conduct them, with digital documentation. Then, when the official test occurs, the entire team is ready. Digital documentation makes the difference.”
Stark Service Solutions, LLC, has been delivering unparalleled customer service enrichment products to the hospitality industry for over fifteen years. Stark’s uniquely designed training and software applications are established on a foundation of five-star, five-diamond hospitality service standards, and sustained with the platform of current technology in the Touch System™ app.
Detailed hotel and facilities inspection software is included in Stark’s Touch System™ hospitality management app, which is available for Android and for iPhones and iPads. With the Touch System™, you’ll have the most valuable Training, Daily Operations and HR functionality in one pocket- or purse-sized package.
Blake Wahlrich, CHRM of Best Western Clock Tower Inn is a Touch System™ devotee.
“The Touch System™ by STARK has really been a great tool in helping us create a guest-centric culture,” says Blake. “It has also allowed us to bring back of house and front of house under one umbrella to create a much simpler interface for all our employees.”
Download Android: https://play.google.com/store/apps/details?id=com.app_stark1.layout
Download iOS: https://itunes.apple.com/us/app/stark-service-solutions/id1190650199?ls=1
