Cloud-Based app – Stark Service Solutions

Cloud-Based app, Customer Service, efficiency, employee recognition, enviroment, guest recognition, Guests, hospitality, Hotels, HR, HR efficiency, HR Manager, Human resources, Human Resources manager, mobile apps, Office manager, Recognition, Stark Service Solutions, The Touch System, touch app, touch tools

HEALTHY ATTITUDES = HEALTHY LOYAL CUSTOMER BASE
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HEALTHY ATTITUDES = HEALTHY LOYAL CUSTOMER BASE

Blog, Core Hospitality Principle

3 08, 2017

HEALTHY ATTITUDES = HEALTHY LOYAL CUSTOMER BASE

By Naomi Stark Burgess|2017-09-27T07:25:27-04:00August 3rd, 2017|Categories: Blog, Core Hospitality Principle|Tags: Cloud-Based app, Customer Service, efficiency, employee recognition, enviroment, guest recognition, Guests, hospitality, Hotels, HR, HR efficiency, HR Manager, Human resources, Human Resources manager, mobile apps, Office manager, Recognition, Stark Service Solutions, The Touch System, touch app, touch tools|0 Comments

Click here to download your FREE Poster - A Step Above The Rest! How healthy is your team's attitude towards guest opportunities (aka issues, complaints, problems)? Do they see them as a problem, or as a genuine opportunity? The success of your organization’s ability to build a growing loyal customer base depends on having [...]

VIP: Red Carpet Treatment
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VIP: Red Carpet Treatment

Blog, Core Hospitality Principle

20 07, 2017

VIP: Red Carpet Treatment

By Naomi Stark Burgess|2017-07-20T15:07:41-04:00July 20th, 2017|Categories: Blog, Core Hospitality Principle|Tags: Back to Basics, Cloud-Based app, Customer Service, enviroment, guest recognition, Guests, hospitality, Hotels, HR efficiency, HR Manager, Human resources, Human Resources manager, Office manager, paperless, Recognition, Stark Service Solutions, Stark Solutions, StarkIt, StarkIt2017, The Touch System|0 Comments

Click Here to download your FREE poster. Every guest deserves the “star” treatment from before they even to check-in, to after they’ve checked out. Show your bright smile and personality to your guests from phone etiquette to face to face interaction; your guests should feel welcomed and wanted. Can your guests feel it? Can [...]

The Sound of Professional Hospitality – Can Your Guests Hear It?
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The Sound of Professional Hospitality – Can Your Guests Hear It?

Blog, Core Hospitality Principle

9 06, 2017

The Sound of Professional Hospitality – Can Your Guests Hear It?

By Naomi Stark Burgess|2017-09-27T08:22:45-04:00June 9th, 2017|Categories: Blog, Core Hospitality Principle|Tags: Back to Basics, Cloud-Based app, Customer Service, employee recognition, enviroment, guest recognition, Guests, hospitality, HR, HR efficiency, HR Manager, Human resources, Human Resources manager, mobile apps, Office manager, paperless, Recognition, Stark Service, Stark Service Solutions, Stark Solutions, StarkIt, sustainable office, The Touch System, touch app, touch tools|0 Comments

Click the image to download your free poster! Professionalism is more than what is seen – what one wears or how one appears. It is perceived loud and clear with the ear. Especially when, we cannot see the person we are speaking with. Such as on a phone call, in an email or online [...]

VLog – Show Your Love: Property love = Loving Your Rate
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VLog – Show Your Love: Property love = Loving Your Rate

Blog, Videos

15 02, 2017

VLog – Show Your Love: Property love = Loving Your Rate

By Naomi Stark Burgess|2017-09-27T08:17:16-04:00February 15th, 2017|Categories: Blog, Videos|Tags: Cloud-Based app, Customer Service, enviroment, Guests, hospitality, Hotels, HR, HR efficiency, HR Manager, Human resources, Human Resources manager, Loving your rate, Office manager, paperless, Rate, Stark, Stark App, stark it, Stark It 2017, Stark Service, Stark Service Solutions, Stark Tools, StarkIt, StarkIt2017, The Touch System, Total Touch, Your Rate|0 Comments

We started the month with our customer service blog on the importance of showing guest ‘the love’ with welcoming greetings. Now, let’s stop and consider what kind of 'welcome' your property is giving to your guests? Are you showing your property the kind of love it deserves? Imagine your staff warmly welcoming your guests only for [...]

Show me the love! Welcoming your Guests.
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Show me the love! Welcoming your Guests.

Blog, Guest Recognition

1 02, 2017

Show me the love! Welcoming your Guests.

By Naomi Stark Burgess|2017-05-28T12:28:03-04:00February 1st, 2017|Categories: Blog, Guest Recognition|Tags: a smile goes a long way, Back to Basics, Cloud-Based app, Customer Service, efficiency, guest experience, guest recognition, Guests, hospitality, HR, HR efficiency, HR Manager, Human resources, Human Resources manager, mobile apps, Office manager, paperless, Recognition, Shine, smile, Stark, Stark It 2017, Stark Service Solutions, Stark Solutions, Stark Tools, StarkIt, StarkIt2017, sustainable office, The Touch System, touch app, touch tools, welcome guests, welcoming your guests|0 Comments

Click to download the Core Hospitality Principle - Extreme Greetings Poster Over a decade ago, a sports business executive was invited to an exclusive party in Chicago. Upon arrival at the event, he was greeted by name before he got to the reception desk, and greeted by name by numerous other event staff throughout [...]

Introducing SHINE, the State-of-the-Art Employee Recognition Program for Any Industry or Business, Exclusively from Stark Service Solutions
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Introducing SHINE, the State-of-the-Art Employee Recognition Program for Any Industry or Business, Exclusively from Stark Service Solutions

Blog, Employee Recognition, Press Release, Shine, Sustainability

31 01, 2017

Introducing SHINE, the State-of-the-Art Employee Recognition Program for Any Industry or Business, Exclusively from Stark Service Solutions

By Naomi Stark Burgess|2017-09-27T07:16:32-04:00January 31st, 2017|Categories: Blog, Employee Recognition, Press Release, Shine, Sustainability|Tags: Back to Basics, Cloud-Based app, Customer Service, efficiency, employee recognition, enviroment, guest recognition, Guests, hospitality, HR, HR efficiency, HR Manager, Human resources, Human Resources manager, mobile apps, Office manager, paperless, Recognition, Shine, Shine by Stark, Shine by Stark Service Solutions, Shine Recognition, Shine Recognition Tool, Stark, Stark App, stark it, Stark It 2017, Stark Service, Stark Service Solutions, Stark Solutions, Stark Tools, StarkIt, StarkIt2017, sustainability, sustainable office, The Touch System, touch app, touch tools|0 Comments

Land O’ Lakes, Florida – February 1, 2017 – One of the biggest challenges facing business owners, managers and Human Resources professionals today – employee recognition – has a powerful and compelling new solution with the introduction of SHINE, designed and developed by the award-winning team at Stark Service Solutions. “Savvy businesses know that a big [...]

Stark Service Solutions Launches the TOUCH SYSTEM™ App, Giving Customers New On-The-Go Solutions 24/7/365
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Stark Service Solutions Launches the TOUCH SYSTEM™ App, Giving Customers New On-The-Go Solutions 24/7/365

Blog, Employee Recognition

30 01, 2017

Stark Service Solutions Launches the TOUCH SYSTEM™ App, Giving Customers New On-The-Go Solutions 24/7/365

By Naomi Stark Burgess|2017-09-27T08:15:56-04:00January 30th, 2017|Categories: Blog, Employee Recognition|Tags: Cloud-Based app, Customer Service, efficiency, employee recognition, guest recognition, Guests, hospitality, HR, HR efficiency, HR Manager, Human resources, Human Resources manager, mobile apps, Office manager, Shine, Stark, Stark App, stark it, Stark It 2017, Stark Service Solutions, Stark Solutions, Stark Tools, sustainable office, The Touch System, touch app, touch tools|0 Comments

Land O’ Lakes, Florida – January 30, 2017 – Stark Service Solutions, a leading international provider of customer service training and software for hospitality, attractions, facilities, healthcare and allied industries, has launched their revolutionary new Touch System™ App. “What excites us about the app is that our customers can use the Stark app, or their own [...]

Recognition Has a Powerful Effect
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Recognition Has a Powerful Effect

Blog, Employee Recognition

20 11, 2016

Recognition Has a Powerful Effect

By Naomi Stark Burgess|2017-05-28T12:28:04-04:00November 20th, 2016|Categories: Blog, Employee Recognition|Tags: award, Cloud-Based app, employee recognition, hospitality, HR, HR efficiency, HR Manager, Human resources, Human Resources manager, Office manager, paperless, Recognition, reward, Stark, Stark Service, Stark Service Solutions, Stark Solutions, StarkIt, sustainability, The Touch System, touch tools, workers|0 Comments

A key “activator” of employee engagement is employee recognition. As an employer, it is crucial to make your employees feel appreciated, and that is a great way to increase their loyalty to your brand. In the December 2011 issue of the Harvard Business Review, an article entitled The Ordinary Heroes of the Taj links the Taj’s [...]

Management and Team Member training was the catalyst for our guest service and employee engagement initiative. The Touch System™ enables us to sustain our efforts …vs. a short-lived program.

JC Ayers, VP, Human Resources, Seminole Hard Rock Hotel & Casino Tampa

Beginning of March Palms Trip Advisor scores were 93 and 56/Palms Place, as of today we are at 63/Palms and 41/Palms Place. Thank you again for your program.

B. Williams, Training Manager, Palms Casino Resort, Las Vegas

“During the first week of workshops, teams begin to pick up steam and with the momentum building, the process builds to an exciting Kickoff Party where every team member and manager admit to not having previously foreseen what their team could accomplish. In just a two week period, team members will unite and take the lead in driving professional hospitality. In the five years I’ve been here I’ve never seen excitement like this, in every department, in every team member.

W. Pelton, Director of Operations, Wyndham Hotels