Guest needs, guest recognition, Guests, hospitality, House keeping, HR, HR efficiency, Office manager, room service, Stark It 2017, Stark
22 03, 2017
Think Different! Get into the Mentality of Anticipating Guests’ Needs!
Click on the image to download the poster PDF By definition, anticipating guest needs and desires cannot, and will not, happen by accident. Without effectively anticipating guest needs, it’s impossible to meet guest expectations. Here are some easy ways to help your staff start anticipating guest needs today! This Month’s Objective: Consider each [...]