IBC Hotels – Stark Service Solutions

IBC Hotels, Stark Service Solutions Guest needs Guests, hospitality, House keeping, HR, HR efficiency, Office manager, room service, Stark It 2017

6 09, 2016

Stark Service Solutions Award-Winning, Proprietary Quality Assurance Touch System™ Software Chosen by IBC Hotels for its Worldwide Boutique Hotels

By Naomi Stark Burgess|2017-09-27T08:10:04-04:00September 6th, 2016|Categories: Blog, Press Release, Uncategorized|Tags: IBC Hotels, Stark Service Solutions|0 Comments

Land O Lakes, Fla. and Phoenix – September 6, 2016 – Stark Service Solutions, a provider of customer service training and software for the hospitality industry, has been selected by IBC Hotels to automate key quality assurance processes for its members, specifically housekeeping and maintenance functions. The Stark QA Touch System™ will equip this independent collection [...]

Management and Team Member training was the catalyst for our guest service and employee engagement initiative. The Touch System™ enables us to sustain our efforts …vs. a short-lived program.

JC Ayers, VP, Human Resources, Seminole Hard Rock Hotel & Casino Tampa

Beginning of March Palms Trip Advisor scores were 93 and 56/Palms Place, as of today we are at 63/Palms and 41/Palms Place. Thank you again for your program.

B. Williams, Training Manager, Palms Casino Resort, Las Vegas

“During the first week of workshops, teams begin to pick up steam and with the momentum building, the process builds to an exciting Kickoff Party where every team member and manager admit to not having previously foreseen what their team could accomplish. In just a two week period, team members will unite and take the lead in driving professional hospitality. In the five years I’ve been here I’ve never seen excitement like this, in every department, in every team member.

W. Pelton, Director of Operations, Wyndham Hotels