Employment engagement is vital. Being singled out for praise in the pre-shift meeting or even being wished a happy birthday can help bind your group into a team. And personal recognition for performance is a tried-and-true method for keeping performance high.
The key to performance recognition is effective and accurate performance tracking. Antiquated paper systems don’t drive the levels of engagement that your team deserves. For full visibility of your employees’ performance, Stark Solutions now features SHINE Recognition in the Stark Touch System™ App.
Employee recognition is vital, especially among Millennials. “Lack of recognition” tops the issues identified on employee satisfaction surveys. While most companies have something in place for employee recognition, the antiquated manual process creates inefficiencies and leads to limited success. If you’re still using paper, you’re missing out on valuable reports, history, and beneficial data for annual reviews available through the SHINE Recognition Tool.
JC Ayers, VP of Human Resources at the Seminole Hard Rock Tampa Hotel & Casino, saw the improvement immediately. “Every team, manager, and supervisor can communicate, hold team members accountable, and recognize team members on the floor, from their phone or tablet. Now that we have a mobile software tool, everything is more effective and efficient. It has made things sooo much easier. We are completely confident that we are just beginning to realize our successes and that within the next nine months, we will achieve our goal of leading the industry in terms of exceptional guest experiences.”
Using the Touch System by Stark Service Solutions, team members are receiving real time recognition from their managers and their peers. Expect to be delighted by your team’s reaction, and the sharp increase in engagement. “Many work hard to create a culture, but fall short when it comes to being able to sustain it,” notes Ayres. “Bridging HR, Training, and Operations with technology, as the Stark Touch System does, is the sustaining power that drives the kind of cultural change that radically affect companies’ competitive position and business performance. It’s the key business differentiator. Period.”
